cancel
Showing results for 
Search instead for 
Did you mean: 

I got a PAC but, decided not to leave afterall. Do I need to do anything?

Xandros
Dabbler
Posts: 11
Thanks: 2
Registered: ‎08-05-2017

I got a PAC but, decided not to leave afterall. Do I need to do anything?

So I recently signed up for another new mobile network, I phoned 500 on my phone and got a PAC from customer service. I had planed on switching over and having my plusnet account closed which I was told would occur when my number was ported completely.

However, the new mobile network I signed up with have been a shower of [-Censored-] so far. I haven't even got as far as being able to activate my new SIM with them so I haven't used my PAC either.

 

I'm just wondering, can I just stay on Plusnet, let my PAC expire and not have do anything else or will I have to contact customer service again to tell them I'm not leaving afterall?

1 REPLY
jgfrancis
Dabbler
Posts: 13
Thanks: 10
Registered: ‎08-05-2017

Re: I got a PAC but, decided not to leave afterall. Do I need to do anything?

Hi Xandros,

 

You don't need to do anything.

 

The PAC, if unused, automatically expires 30 days after it was issued, and you remain with Plusnet.