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I cannot make any phone calls - I can only send texts

Newbie
Posts: 1
Registered: ‎17-06-2020

I cannot make any phone calls - I can only send texts

Hello All,

 

I am unable to make phone calls but only send texts. Unfortunately, this is an ongoing issue of Plusent which, in my experience is a very bad company (can't wait to end my contract with them). Their chat is unavailable (again, very bad customer service) and I don't know how to contact them as I have only got my mobile phone and, as I said, I cannot make any phone calls.

Does anyone know how long this issue will be for? I have got a phone interview this afternoon and need the phone working now. I have been unable to make phone calls since this morning at 6 pm.

 

Many thanks in advance for the help.

1 REPLY 1
Seasoned Pro
Posts: 3,125
Thanks: 156
Fixes: 10
Registered: ‎01-06-2010

Re: I cannot make any phone calls - I can only send texts

FIXED: VoLTE calls enabled - no ringing out VoLTE calls disabled - ringing out