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I Don't Have My Sim yet

Posts: 1
Registered: 14-11-2017

I Don't Have My Sim yet

I ordered my new mobile package on November 7th and still haven't received it..


I don't have a phone to call Plusnet to fix this..

Plusnet Help Team
Plusnet Help Team
Posts: 101
Thanks: 21
Fixes: 4
Registered: 25-11-2016

Re: I Don't Have My Sim yet

Hi @jtayloretc

thanks for getting in touch! I'm very sorry to hear you haven't received your SIM yet, we'd usually expect new SIMS to be delivered within 2-3 working days. 

If you drop me a message we can certainly look into this for you and see where the hold up lies. 

 Sarah Stewart
 Plusnet Help Team