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How would I change current sim-only deal?

FIXED
Cagney1994
Rising Star
Posts: 340
Thanks: 6
Fixes: 2
Registered: 28-07-2013

How would I change current sim-only deal?

Hi

If I wanted to change to a different sim-only package, would I just select the one I'd like on the PN website, and that'll be it?

And how long would it be before I was transferred over to the new deal?

At the moment, my current deal starts on the 24th of every month; would I have to wait until that particular date for the switch-over?

Thanks.
3 REPLIES
azc
Rising Star
Posts: 71
Thanks: 18
Fixes: 1
Registered: 16-10-2015

Re: How would I change current sim-only deal?

I've changed twice, once by phone call and once by online chat. It takes effect from your next monthly billing date.

Plusnet Help Team
Plusnet Help Team
Posts: 103
Thanks: 22
Fixes: 5
Registered: 27-09-2017

Re: How would I change current sim-only deal?

Fix

Hi @Cagney1994 Smiley

Unfortunately, there is no way to change your tariff online yourself, but one of our wonderful agents will be more than happy to get this sorted for you Smiley You can do this either by calling 500 free from your Plusnet SIM, via the Live Chat facility over at plus.net, or by sending me a PM Smiley

The tariff will change on your refresh date, so you can get in touch to sort this out anytime between now and then Smiley

I hope this helps and if there is anything else I can assist with please don't hesitate to let me know Smiley
Liv

 Liv Robinson
 Plusnet Help Team
Cagney1994
Rising Star
Posts: 340
Thanks: 6
Fixes: 2
Registered: 28-07-2013

Re: How would I change current sim-only deal?

@LivRobinson - Thank you Smiley