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How to remove adult sites content lock?

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Plusnet Help Team
Plusnet Help Team
Posts: 761
Thanks: 103
Fixes: 56
Registered: ‎02-05-2017

Re: Request FAQ on removing censorship/adult content block

Hi @Honda

 

We have recently responded to your private message.

 

Thanks

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
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Grafter
Posts: 29
Thanks: 1
Registered: ‎26-11-2016

Re: Request FAQ on removing censorship/adult content block

can i have the block also removed please 

Thanks

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Plusnet Help Team
Plusnet Help Team
Posts: 1,170
Thanks: 223
Fixes: 50
Registered: ‎22-01-2018

Re: Request FAQ on removing censorship/adult content block

Hello @stumpym4,

 

I would be happy to get this sorted for you, please can you PM us the mobile number in question along with the below;

 

  • Full name
  • Full address including postcode
  • Confirmation you are the account holder.

Due to the time passed, we would need to confirm security.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team
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Grafter
Posts: 29
Thanks: 1
Registered: ‎26-11-2016

Re: Request FAQ on removing censorship/adult content block

PM sent

 

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Plusnet Help Team
Plusnet Help Team
Posts: 1,323
Thanks: 233
Fixes: 51
Registered: ‎07-12-2017

Re: Request FAQ on removing censorship/adult content block

 

Thanks @stumpym4, I've picked that up and sent you a PM. Please drop us a message on here once you've replied so we can pick this up.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
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Grafter
Posts: 29
Thanks: 1
Registered: ‎26-11-2016

Re: Request FAQ on removing censorship/adult content block

pm sent

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Plusnet Help Team
Plusnet Help Team
Posts: 17,456
Thanks: 5,405
Fixes: 915
Registered: ‎21-04-2017

Re: Request FAQ on removing censorship/adult content block

Thanks for that, I've now removed the content block which should take effect within 2 hours.

If you need any further assistance please feel free to let me know.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Grafter
Posts: 101
Thanks: 7
Registered: ‎04-02-2008

Re: Request FAQ on removing censorship/adult content block

Me too @Gandalf , PM Sent.

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Plusnet Help Team
Plusnet Help Team
Posts: 17,456
Thanks: 5,405
Fixes: 915
Registered: ‎21-04-2017

Re: Request FAQ on removing censorship/adult content block

No problem @mikeyd I'll reply shortly

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Newbie
Posts: 1
Registered: ‎31-08-2019

Re: How to remove adult sites content lock?

Hi I would also like the block removed please

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Plusnet Help Team
Plusnet Help Team
Posts: 7,975
Thanks: 944
Fixes: 387
Registered: ‎01-01-2012

Re: How to remove adult sites content lock?

Thanks for getting in touch @cpthooker

Can you drop me a PM with the following?

- Your mobile number or account number
- Your full address and postcode
- Your full name and if you're the account holder?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Newbie
Posts: 1
Registered: ‎30-09-2019

Re: How to remove adult sites content lock?

Hello I would also like to remove this content lock please, thanks in advance

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Plusnet Help Team
Plusnet Help Team
Posts: 15,073
Thanks: 430
Fixes: 123
Registered: ‎27-04-2007

Re: How to remove adult sites content lock?

Hi @landmark, I can see to that for you. Can you send me a private message with your number please so I can pass account security with you?

 

 

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 Adam Walker
 Plusnet Help Team
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Newbie
Posts: 4
Registered: ‎08-10-2019

Re: How to remove adult sites content lock?

I need my account unlocking
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Plusnet Help Team
Plusnet Help Team
Posts: 1,631
Thanks: 273
Fixes: 57
Registered: ‎26-03-2018

Re: How to remove adult sites content lock?

Hi @Unblockme 

 

I can get this done for you - PM me with your mobile number so i can pass security with you and get the ball rolling.

 

Thanks, 

MoR

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 MoR
 Plusnet Help Team