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How to remove adult sites content lock?

FIXED
Selgovae
Grafter
Posts: 36
Thanks: 2
Fixes: 1
Registered: 14-12-2016

How to remove adult sites content lock?

I had this problem with EE, but it was removed by using my credit card to have £2 debited and then recredited. This proved I was an adult and old enough to view these sites. Does Plusnet mobile have a similar way around this block?
292 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: How to remove adult sites content lock?

Hi Selgovae,

I can remove that lock for you. If you could send me a private message, I can locate the account and get this turned off.

Thanks,

Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team
abdhak786
Newbie
Posts: 1
Registered: 20-12-2016

Re: How to remove adult sites content lock?

Hi Rebeka

 

Please can you help me remove the adult block on my account?

 

I called yesterday, but its still showing the block.

 

thanks

 

 

Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: How to remove adult sites content lock?

Fix

Hi abdhak786,

Of course, send me a private message and I'll look into this for you.

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team
Hambonz
Newbie
Posts: 4
Thanks: 1
Registered: 23-12-2016

Re: How to remove adult sites content lock?

Rebeka,

 

Can you remove the adult content filter on my mobile account.  What details do I need to provide you with ?

I can't PM yet, but it appears that I should be able to after posting a few times (?)

--

John 

Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: How to remove adult sites content lock?

Hi Hambonz,

If you click on my name, it should take you to my profile were there will be an option to private message me. Once you message me, I'll be able to go through security, access your account and turn this off for you.

Hope this helps!

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team
Naz256
Newbie
Posts: 4
Registered: 23-12-2016

Re: How to remove adult sites content lock?

Hi can you remove content lock from my account.
Thank you
Cl9
Newbie
Posts: 1
Registered: 24-12-2016

Re: How to remove adult sites content lock?

Hi,

I am also looking to have the content lock removed from my account, though there is no option to private message?

SpendLessTime
Aspiring Hero
Posts: 2,375
Thanks: 584
Fixes: 53
Registered: 21-09-2009

Re: How to remove adult sites content lock?

@RebekaPreston

Brand new forum users cannot send PM's as spam bots were signing up and then spamming everyone they could. You need to discuss with your colleague @jaread83 about the limitations he had introduce.

Naz256
Newbie
Posts: 4
Registered: 23-12-2016

Re: How to remove adult sites content lock?

You need to post a message first on this site & once your a newbie ranked you will see an option to private message an plusnet colleague.
TheWeeBear
Dabbler
Posts: 21
Thanks: 2
Registered: 25-12-2016

Re: How to remove adult sites content lock?

I would also like this restriction removed.

Naz256
Newbie
Posts: 4
Registered: 23-12-2016

Re: How to remove adult sites content lock?

You will need to post a message on here first which than will allow to private message a plusnet colleague which you ask them to remove contents lock
TheWeeBear
Dabbler
Posts: 21
Thanks: 2
Registered: 25-12-2016

Re: How to remove adult sites content lock?

Cheers Naz256, already done that.

Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: How to remove adult sites content lock?

Hi all,

Thanks for letting me know about the PM, much appreciated.

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team
AlexR27
Newbie
Posts: 1
Registered: 28-12-2016

Re: How to remove adult sites content lock?

Can someone from Planet please PM me to organise removing content lock.

Thanks