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How to remove adult sites content lock?

FIXED
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 108
Fixes: 60
Registered: ‎02-05-2017

Re: Request FAQ on removing censorship/adult content block

Hi @Honda

 

We have recently responded to your private message.

 

Thanks

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
stumpym4
Grafter
Posts: 40
Thanks: 1
Fixes: 1
Registered: ‎26-11-2016

Re: Request FAQ on removing censorship/adult content block

can i have the block also removed please 

Thanks

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,901
Thanks: 411
Fixes: 93
Registered: ‎22-01-2018

Re: Request FAQ on removing censorship/adult content block

Hello @stumpym4,

 

I would be happy to get this sorted for you, please can you PM us the mobile number in question along with the below;

 

  • Full name
  • Full address including postcode
  • Confirmation you are the account holder.

Due to the time passed, we would need to confirm security.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
stumpym4
Grafter
Posts: 40
Thanks: 1
Fixes: 1
Registered: ‎26-11-2016

Re: Request FAQ on removing censorship/adult content block

PM sent

 

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Request FAQ on removing censorship/adult content block

 

Thanks @stumpym4, I've picked that up and sent you a PM. Please drop us a message on here once you've replied so we can pick this up.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
stumpym4
Grafter
Posts: 40
Thanks: 1
Fixes: 1
Registered: ‎26-11-2016

Re: Request FAQ on removing censorship/adult content block

pm sent

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Request FAQ on removing censorship/adult content block

Thanks for that, I've now removed the content block which should take effect within 2 hours.

If you need any further assistance please feel free to let me know.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
mikeyd
Rising Star
Posts: 120
Thanks: 14
Fixes: 1
Registered: ‎04-02-2008

Re: Request FAQ on removing censorship/adult content block

Me too @Gandalf , PM Sent.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Request FAQ on removing censorship/adult content block

No problem @mikeyd I'll reply shortly

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
cpthooker
Newbie
Posts: 1
Registered: ‎31-08-2019

Re: How to remove adult sites content lock?

Hi I would also like the block removed please

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: How to remove adult sites content lock?

Thanks for getting in touch @cpthooker

Can you drop me a PM with the following?

- Your mobile number or account number
- Your full address and postcode
- Your full name and if you're the account holder?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
landmark
Newbie
Posts: 1
Registered: ‎30-09-2019

Re: How to remove adult sites content lock?

Hello I would also like to remove this content lock please, thanks in advance

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: How to remove adult sites content lock?

Hi @landmark, I can see to that for you. Can you send me a private message with your number please so I can pass account security with you?

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Unblockme
Newbie
Posts: 4
Registered: ‎08-10-2019

Re: How to remove adult sites content lock?

I need my account unlocking
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: How to remove adult sites content lock?

Hi @Unblockme 

 

I can get this done for you - PM me with your mobile number so i can pass security with you and get the ball rolling.

 

Thanks, 

MoR