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How to remove adult sites content lock?

FIXED
Plusnet Help Team
Plusnet Help Team
Posts: 595
Thanks: 81
Fixes: 42
Registered: ‎02-05-2017

Re: Request FAQ on removing censorship/adult content block

Hi @user2145549, can you please private message your full name, full address and mobile number and we can take a look into this for you.

 

Regards

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
Franchu85
Newbie
Posts: 1
Registered: ‎29-01-2019

Re: Request FAQ on removing censorship/adult content block

Hi,

I also need help to remove the adult content lock, please.

I’m happy to provide information via PM. Just let me know.

Thanks in advance.
Plusnet Help Team
Plusnet Help Team
Posts: 7,370
Thanks: 771
Fixes: 297
Registered: ‎01-01-2012

Re: Request FAQ on removing censorship/adult content block

@Franchu85 If you can  PM me your mobile number or account number along with your full address and postcode we can look at getting that done for you

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
pausuri
Newbie
Posts: 3
Registered: ‎01-03-2019

Re: Request FAQ on removing censorship/adult content block

Hi! Can I have the content lock remove from my account, please?

Thanks!

 
 
 
Plusnet Help Team
Plusnet Help Team
Posts: 14,684
Thanks: 373
Fixes: 105
Registered: ‎27-04-2007

Re: Request FAQ on removing censorship/adult content block

Hi there, can you send me a PM with your mobile number please? Do drop us a reply back here once you have.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
pausuri
Newbie
Posts: 3
Registered: ‎01-03-2019

Re: Request FAQ on removing censorship/adult content block

Hi Adam, PM sent!

 

Many thanks

Plusnet Help Team
Plusnet Help Team
Posts: 1,749
Thanks: 329
Fixes: 66
Registered: ‎11-01-2018

Re: Request FAQ on removing censorship/adult content block

 

Hi @pausuri

 

Thanks for providing those details - Adam isn't in the office today, but if you want top copy/paste it across to me, I'd be happy to take a look for you.

 

Best wishes

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
pausuri
Newbie
Posts: 3
Registered: ‎01-03-2019

Re: Request FAQ on removing censorship/adult content block

Thanks Dave, PM sent with my details

Plusnet Help Team
Plusnet Help Team
Posts: 1,289
Thanks: 126
Fixes: 55
Registered: ‎06-08-2018

Re: Request FAQ on removing censorship/adult content block

Hey @pausri,

Thanks for getting back to us.

I have replied via PM.

 

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


bowserboss456
Newbie
Posts: 1
Registered: ‎22-04-2019

Re: Request FAQ on removing censorship/adult content block

Hi! Can I have the content lock remove from my account, please?

Thanks!

Plusnet Help Team
Plusnet Help Team
Posts: 1,095
Thanks: 181
Fixes: 37
Registered: ‎07-12-2017

Re: Request FAQ on removing censorship/adult content block

Hi @bowserboss456, can you PM me the following details and we'll take a look for you:

 

- The Mobile Number in question

- Your full name

- Your full address including postcode

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
GAL
Newbie
Posts: 1
Registered: ‎29-05-2019

Re: Request FAQ on removing censorship/adult content block

Can the adult content lock be removed from my account

Plusnet Help Team
Plusnet Help Team
Posts: 14,684
Thanks: 373
Fixes: 105
Registered: ‎27-04-2007

Re: Request FAQ on removing censorship/adult content block

Sure, can you send me a private message confirming your mobile number, full name and address including postcode please?

 

Please drop a quick reply back on the post here to let me know when you have.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Highlighted
morganbrennan
Newbie
Posts: 1
Registered: ‎14-06-2019

Re: How to remove adult sites content lock?

please remove our adult sites lock . Thanks x

Plusnet Help Team
Plusnet Help Team
Posts: 585
Thanks: 110
Fixes: 32
Registered: ‎24-04-2017

Re: How to remove adult sites content lock?

Hi @morganbrennan and welcome to the Community Forums. If you could please drop me a private message with your:

-Mobile Number
-Full Name
-Full Address
-Last 2 digits of sort code and account number
-Billing date and usual monthly tariff amount.

We'll happy get this actioned for you.


 

 Ben Devine
 Plusnet Help Team