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How to remove adult sites content lock?

FIXED
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 108
Fixes: 60
Registered: ‎02-05-2017

Re: Request FAQ on removing censorship/adult content block

Hi @user2145549, can you please private message your full name, full address and mobile number and we can take a look into this for you.

 

Regards

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
Franchu85
Newbie
Posts: 1
Registered: ‎29-01-2019

Re: Request FAQ on removing censorship/adult content block

Hi,

I also need help to remove the adult content lock, please.

I’m happy to provide information via PM. Just let me know.

Thanks in advance.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Request FAQ on removing censorship/adult content block

@Franchu85 If you can  PM me your mobile number or account number along with your full address and postcode we can look at getting that done for you

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
pausuri
Newbie
Posts: 3
Registered: ‎01-03-2019

Re: Request FAQ on removing censorship/adult content block

Hi! Can I have the content lock remove from my account, please?

Thanks!

 
 
 
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Request FAQ on removing censorship/adult content block

Hi there, can you send me a PM with your mobile number please? Do drop us a reply back here once you have.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
pausuri
Newbie
Posts: 3
Registered: ‎01-03-2019

Re: Request FAQ on removing censorship/adult content block

Hi Adam, PM sent!

 

Many thanks

RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Request FAQ on removing censorship/adult content block

 

Hi @pausuri

 

Thanks for providing those details - Adam isn't in the office today, but if you want top copy/paste it across to me, I'd be happy to take a look for you.

 

Best wishes

 

Dave

pausuri
Newbie
Posts: 3
Registered: ‎01-03-2019

Re: Request FAQ on removing censorship/adult content block

Thanks Dave, PM sent with my details

Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Request FAQ on removing censorship/adult content block

Hey @pausri,

Thanks for getting back to us.

I have replied via PM.

 

Thank you.

bowserboss456
Newbie
Posts: 1
Registered: ‎22-04-2019

Re: Request FAQ on removing censorship/adult content block

Hi! Can I have the content lock remove from my account, please?

Thanks!

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Request FAQ on removing censorship/adult content block

Hi @bowserboss456, can you PM me the following details and we'll take a look for you:

 

- The Mobile Number in question

- Your full name

- Your full address including postcode

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
GAL
Newbie
Posts: 1
Registered: ‎29-05-2019

Re: Request FAQ on removing censorship/adult content block

Can the adult content lock be removed from my account

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Request FAQ on removing censorship/adult content block

Sure, can you send me a private message confirming your mobile number, full name and address including postcode please?

 

Please drop a quick reply back on the post here to let me know when you have.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
morganbrennan
Newbie
Posts: 1
Registered: ‎14-06-2019

Re: How to remove adult sites content lock?

please remove our adult sites lock . Thanks x

BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: How to remove adult sites content lock?

Hi @morganbrennan and welcome to the Community Forums. If you could please drop me a private message with your:

-Mobile Number
-Full Name
-Full Address
-Last 2 digits of sort code and account number
-Billing date and usual monthly tariff amount.

We'll happy get this actioned for you.