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How to remove adult sites content lock?

FIXED
fylton03
Newbie
Posts: 1
Registered: ‎02-04-2018

Re: How to remove adult sites content lock?

can you remove mine too

cpr7
Newbie
Posts: 2
Registered: ‎02-04-2018

Re: How to remove adult sites content lock?

Me too please.

Wishy14
Newbie
Posts: 1
Registered: ‎05-04-2018

Re: How to remove adult sites content lock?

I am not a new customer but the adult blocker intermittently reactivates on my mobile SIM account. Surely if it has been removed once customers shouldn't have to regularly have to request it's removal?
OliGaffney
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 142
Fixes: 7
Registered: ‎27-09-2017

Re: How to remove adult sites content lock?

Hi @Wishy14, thanks for getting in touch!

 

That definitely doesn't sound right - perhaps the adult content is set to moderate filter instead of strict.

Also, this does only protect the sites visited via mobile data, so these could be slipping through when using WiFi.

 

Either way, please send me a private message so I can access your account and check Smiley

 

Thank you

-Oli

 Oli Gaffney
 Plusnet Help Team
Chr123
Newbie
Posts: 1
Registered: ‎11-04-2018

Re: How to remove adult sites content lock?

Hi would you be able too remove adult content lock for me please?Huh
Snuuks
Newbie
Posts: 1
Registered: ‎14-04-2018

Re: How to remove adult sites content lock?

I also need to remove content lock
Richardp1
Newbie
Posts: 1
Registered: ‎17-04-2018

Re: How to remove adult sites content lock?

Same for me!
MichaelWilliams
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 304
Fixes: 15
Registered: ‎13-07-2017

Re: How to remove adult sites content lock?

Please send me a PM (click my name, then 'Send Message') so I can open up your account and get that block removed for you Smiley

 Michael Williams
 Plusnet Help Team
Qwertyco
Newbie
Posts: 1
Registered: ‎18-04-2018

Re: How to remove adult sites content lock?

I'd like to see some grown-ups websites as well.

nigel1107
Newbie
Posts: 3
Registered: ‎23-04-2018

Re: How to remove adult sites content lock?

Hi Rebeka is it ok to send you a private message to remove the adult block on my account? cheers Nigel

RebekaPreston
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 929
Fixes: 31
Registered: ‎25-11-2016

Re: How to remove adult sites content lock?

Hi Nigel,

I can see that you have sent me a Private Message regarding this.

I have picked this up and I'll respond shortly. 

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team
dakeos
Newbie
Posts: 1
Registered: ‎25-04-2018

Re: How to remove adult sites content lock?

Hello, I would also like this removed too, for like.... stuff 

MichaelWilliams
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 304
Fixes: 15
Registered: ‎13-07-2017

Re: How to remove adult sites content lock?

Not a problem at all dakeos, please private message me your full name and address and I can open up the account and get that sorted for you.

 

The same applies for anyone else reading the thread who would like their adult block removed Smiley

 Michael Williams
 Plusnet Help Team
lmc1
Newbie
Posts: 1
Registered: ‎25-04-2018

Re: How to remove adult sites content lock?

 Please remove adult block from my account

thanks

liz789
Newbie
Posts: 1
Registered: ‎27-04-2018

Re: How to remove adult sites content lock?

Can I get the filter removed please