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How to change plan

Posts: 14
Registered: ‎27-12-2016

How to change plan



Can you let me know how to switch plans? I see there is a new plan which gives 1Gb, 500 mins, 500 text for £5 which I would like to change to.





Posts: 25
Thanks: 2
Registered: ‎01-12-2016

Re: How to change plan

Hi I cannot see a plan for 1Gb 500 mins 500 texts for £5.00 there is one for 1GB 500 mins  1000 texts for £5.00 which is better.

If you are already with PlusNet just ring 500 from that mobile its free or 0800 079 1133 from a landline.

I've just increased my plan its very easy to do only took a few minutes.

Hope that helps.  

Aspiring Pro
Posts: 236
Thanks: 44
Fixes: 2
Registered: ‎17-12-2016

Re: How to change plan

@rk508 If you've not already done it then I've just used live chat to change down to the same package, unlike Sky's equivalent it's really quick.

Plusnet Help Team Plusnet Help Team
Posts: 197
Thanks: 31
Fixes: 17
Registered: ‎25-11-2016

Re: How to change plan

Hi @rk508

I'm glad to hear you're liking the look of our new plan! Smiley It's a great choice to go for. You can change your package by dialing 500 from your Plusnet SIM, or you can contact our friendly Live-Chat Team via our website Alternatively, I'll be more than happy to ensure this is sorted for you; so you can click on my profile and send me a private message. 

It's a really simple process, we'll change the package and it will take effect on your next bundle refresh date. -Ashleigh

 Ashleigh Davis
 Plusnet Help Team