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How to activate 2nd welcome message

Cabletek
Newbie
Posts: 4
Registered: ‎10-06-2019

How to activate 2nd welcome message

Hi I have recorded a 2nd voicemail message to let people know I’m on annual leave. Can tell me how to switch this message on and then how to set my original message on my return. Thanks
7 REPLIES 7
Plusnet Help Team
Plusnet Help Team
Posts: 1,413
Thanks: 248
Fixes: 48
Registered: ‎26-03-2018

Re: How to activate 2nd welcome message

Hi @Cabletek 

 

Welcome to the forums. 

 

Can you let us know if this is in regards to voicemail on a Landline or Mobile phone? 

 

Thanks, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
Cabletek
Newbie
Posts: 4
Registered: ‎10-06-2019

Re: How to activate 2nd welcome message

Thank you, It's a mobile phone.

Plusnet Help Team
Plusnet Help Team
Posts: 13,385
Thanks: 4,125
Fixes: 665
Registered: ‎21-04-2017

Re: How to activate 2nd welcome message

Thanks (I can see your thread is in the mobile board!) As far as I'm aware it's not possible to setup a secondary greeting, did you set it up by dialling 500 or directly on your phone handset?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Cabletek
Newbie
Posts: 4
Registered: ‎10-06-2019

Re: How to activate 2nd welcome message

Hi,

From my handset. It did give me an option to do so and definitely it was a 2nd greeting. 

 

thanks

Plusnet Help Team
Plusnet Help Team
Posts: 13,385
Thanks: 4,125
Fixes: 665
Registered: ‎21-04-2017

Re: How to activate 2nd welcome message

Ah fair thanks for the clarification. It may be worth querying this with the handset manufacturer as setting up a secondary greeting isn't a service we offer I'm afraid

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Cabletek
Newbie
Posts: 4
Registered: ‎10-06-2019

Re: How to activate 2nd welcome message

OK, Thanks for your clarification and help with my query.

 

Smiley

Plusnet Help Team
Plusnet Help Team
Posts: 13,385
Thanks: 4,125
Fixes: 665
Registered: ‎21-04-2017

Re: How to activate 2nd welcome message

No problem.

Let us know if you have any further queries

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team