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How to activate 2nd welcome message

Cabletek
Newbie
Posts: 4
Registered: ‎10-06-2019

How to activate 2nd welcome message

Hi I have recorded a 2nd voicemail message to let people know I’m on annual leave. Can tell me how to switch this message on and then how to set my original message on my return. Thanks
7 REPLIES 7
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: How to activate 2nd welcome message

Hi @Cabletek 

 

Welcome to the forums. 

 

Can you let us know if this is in regards to voicemail on a Landline or Mobile phone? 

 

Thanks, 

MoR

Cabletek
Newbie
Posts: 4
Registered: ‎10-06-2019

Re: How to activate 2nd welcome message

Thank you, It's a mobile phone.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: How to activate 2nd welcome message

Thanks (I can see your thread is in the mobile board!) As far as I'm aware it's not possible to setup a secondary greeting, did you set it up by dialling 500 or directly on your phone handset?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Cabletek
Newbie
Posts: 4
Registered: ‎10-06-2019

Re: How to activate 2nd welcome message

Hi,

From my handset. It did give me an option to do so and definitely it was a 2nd greeting. 

 

thanks

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: How to activate 2nd welcome message

Ah fair thanks for the clarification. It may be worth querying this with the handset manufacturer as setting up a secondary greeting isn't a service we offer I'm afraid

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Cabletek
Newbie
Posts: 4
Registered: ‎10-06-2019

Re: How to activate 2nd welcome message

OK, Thanks for your clarification and help with my query.

 

Smiley

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: How to activate 2nd welcome message

No problem.

Let us know if you have any further queries

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet