How do I ?

[#1]

I want to get a Plusnet SIM for my mobile, I'm currently on a mobile  joint contract with my ex , and as the account is in her name and will not give me the PAC code I can't use the switch service does anyone have any ideas how I can get around the problem . I can't see anywhere on the Plusnet site where I can get a SIM without using the PAC code.  Any help would be great.

[#2 · Accepted solution]

@David1234  Welcome to the forum.

As the contract is not in your name then you need to sign up for a new account. Assuming that your phone is not locked then all that you will need to do is install the replacement SIM. No PAC is required.

You will not be able to ‘transfer’ your old number as it’s not yours, it is allocated to your ex.

[#3]

Thank you for your swift reply. Sometimes the answer is so simple you can't see it when it's in front of you. Outstanding service. . David 

[#4]

Moderator's note by Mike (Mav): The fix has been changed to @Baldrick1 as per message #2.