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How do I register for my account

FIXED
mikedoh
Grafter
Posts: 33
Thanks: 3
Registered: ‎25-04-2017

How do I register for my account

Same as this thread but i cant post in it for some reason :

https://community.plus.net/t5/Mobile/How-do-I-register-for-My-Account/m-p/1506922

Joined plusnet mobile. Got my Welcome to plusnet email with my account number today and a big button at the bottom saying "Set up my account" 

 

I click it and there are only sign in options, not setup. I don't have a password or email to recover as i havent set my account up so cant get any further!

 

Not really the best of starts.........

 

Thanks

Mike

 

3 REPLIES 3
HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,191
Thanks: 1,447
Fixes: 255
Registered: ‎25-03-2015

Re: How do I register for my account

Fix

Hi @mikedoh, sorry to hear you're having trouble logging in online.

 

I've arrange for a password reset (Which should allow you to set the password on the account) to be sent through to the contact email address on your account.

 

Could you try resetting the password (Or rather, setting it through the link) and let us know if you continue to experience problems.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional
mikedoh
Grafter
Posts: 33
Thanks: 3
Registered: ‎25-04-2017

Re: How do I register for my account

All sorted thank you!

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,191
Thanks: 1,447
Fixes: 255
Registered: ‎25-03-2015

Re: How do I register for my account

Glad to hear that's sorted it, thanks for letting us know.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional