How do I complain that works
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How do I complain that works
07-03-2022 9:55 AM
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On the website there is a complaints email address mobile-help@plus.net
So I sent an email and got this back:
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed permanently:
* life_mobile_talk_to_us@mailgb.custhelp.com
Reason: A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server ?? responded with: ** life_mobile_talk_to_us@mailgb.custhelp.com ??:?? This message was created automatically by mail delivery software on the server .
Starting to get very unimpressed with Plusnet!!!
Re: How do I complain that works
07-03-2022 2:20 PM
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Try phoning and complaining ... but then if you have no signal you cant, which is where I am.
Re: How do I complain that works
07-03-2022 2:23 PM
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Pontless phoning, I'll just get one of the Plusnet bean counters who will read off the std script
Re: How do I complain that works
11-03-2022 3:05 PM
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Hi there,
I'm really sorry to see you're not happy.
Send me a private message with your mobile number & full name along with what you need help with
When private messaging, could you provide a link to this thread? Our staff PM’s go through a centralised system, so I may not personally message you back, but there’s a good chance I may do as there’s only a few of us from the team who help out on our Community Forums.
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