I recorded a voicemail welcome message a couple of weeks ago to let people know I was away on holiday.
I'm back and can't change the message. I have recorded a new message but callers still get the original message!!
Fixed! Go to the fix.
Finally figured it out. I did press hashtag to end the recording.
However you then have to listen to the recording and press hashtag to validate the new message.
The instruction to validate comes at the end of the recording and is very easy to miss or was for me!