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How To Order New SIM

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Newbie
Posts: 2
Registered: 3 weeks ago

How To Order New SIM

Have just got new phone which needs a nano sim.  My old phone has a micro sim.  How do I obtain this?  Cannot find any link on the website to order this online.

Moderator's note by Dick (Strat): All caps title/text edited as per Forum rules.

10 REPLIES 10
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Superuser
Superuser
Posts: 8,295
Thanks: 1,802
Fixes: 119
Registered: ‎30-07-2007

Re: HOW TO ORDERD NEW SIM

@patsyp43 unless its a very old SIM it should be the '3 in 1' multi type, where you can press out the size of sim you need.

This https://www.vodafone.co.uk/mobile/sim-only-deals/multi-sim-card-sizes shows it better than I can describe it.

If your existing phone is micro , then you ought to be able to press out the nano size sim from the existing one.

 

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Newbie
Posts: 2
Registered: 3 weeks ago

Re: HOW TO ORDERD NEW SIM

Thanks, but it is an old SIM which does not have the facility to convert from micro to nano.  Therefore still need to order a new one from Plusnet which should be easy, but I cannot find any info on the web site.

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Superuser
Superuser
Posts: 8,295
Thanks: 1,802
Fixes: 119
Registered: ‎30-07-2007

Re: HOW TO ORDERD NEW SIM

Ahh! In that case You could either try calling mobile customer services or wait for a staff member to pick this up

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Plusnet Help Team
Plusnet Help Team
Posts: 15,039
Thanks: 426
Fixes: 122
Registered: ‎27-04-2007

Re: HOW TO ORDERD NEW SIM

Hi there, I can arrange this for you so please send me a private message with your mobile number and I'll sort it out. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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Grafter
Posts: 34
Registered: ‎20-10-2010

Re: HOW TO ORDERD NEW SIM

Think I have one of the old life sims,so if I could order one of the new ones which reduce in size.
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Plusnet Help Team
Plusnet Help Team
Posts: 1,183
Thanks: 135
Fixes: 53
Registered: ‎26-03-2018

Re: HOW TO ORDERD NEW SIM

Hi @stepea001,

Just to clarify, are you able to use the current SIM card you have or has it stopped working/is not compatible with a new device?

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
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Grafter
Posts: 34
Registered: ‎20-10-2010

Re: HOW TO ORDERD NEW SIM

sim card fine just need smaller sim for new device.

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Plusnet Help Team
Plusnet Help Team
Posts: 15,039
Thanks: 426
Fixes: 122
Registered: ‎27-04-2007

Re: HOW TO ORDERD NEW SIM

Hi there, can you send me a PM with your mobile number please so I can look into that for you? Please reply back to this thread when you have. - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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Grafter
Posts: 34
Registered: ‎20-10-2010

Re: HOW TO ORDERD NEW SIM

PM sent

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Grafter
Posts: 34
Registered: ‎20-10-2010

Re: HOW TO ORDERD NEW SIM

another pm sent