How To Order New SIM
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- Re: HOW TO ORDERD NEW SIM
How To Order New SIM
on 13-05-2020 4:07 PM - last edited on 16-05-2020 10:16 AM by Strat
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Have just got new phone which needs a nano sim. My old phone has a micro sim. How do I obtain this? Cannot find any link on the website to order this online.
Moderator's note by Dick (Strat): All caps title/text edited as per Forum rules.
Re: HOW TO ORDERD NEW SIM
13-05-2020 4:14 PM
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@patsyp43 unless its a very old SIM it should be the '3 in 1' multi type, where you can press out the size of sim you need.
This https://www.vodafone.co.uk/mobile/sim-only-deals/multi-sim-card-sizes shows it better than I can describe it.
If your existing phone is micro , then you ought to be able to press out the nano size sim from the existing one.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: HOW TO ORDERD NEW SIM
13-05-2020 4:47 PM
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Thanks, but it is an old SIM which does not have the facility to convert from micro to nano. Therefore still need to order a new one from Plusnet which should be easy, but I cannot find any info on the web site.
Re: HOW TO ORDERD NEW SIM
13-05-2020 4:56 PM
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Ahh! In that case You could either try calling mobile customer services or wait for a staff member to pick this up
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: HOW TO ORDERD NEW SIM
13-05-2020 5:07 PM
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Re: HOW TO ORDERD NEW SIM
15-05-2020 3:07 PM
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Re: HOW TO ORDERD NEW SIM
15-05-2020 6:29 PM
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Hi @stepea001,
Just to clarify, are you able to use the current SIM card you have or has it stopped working/is not compatible with a new device?
Re: HOW TO ORDERD NEW SIM
15-05-2020 7:27 PM
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sim card fine just need smaller sim for new device.
Re: HOW TO ORDERD NEW SIM
16-05-2020 9:51 AM
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Re: HOW TO ORDERD NEW SIM
16-05-2020 11:37 AM
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PM sent
Re: HOW TO ORDERD NEW SIM
16-05-2020 1:19 PM
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another pm sent
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