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How Do I Change My Tariff?

FIXED
quelquod
Aspiring Pro
Posts: 544
Thanks: 66
Registered: ‎31-07-2007

How Do I Change My Tariff?

I have 2 £5 PlusNet Sims (myself and my wife). There's a better £5 offer available at the moment (mates rates, 1.5GB/2000/unlimited) which I'd like to switch to. Can I do it online?

Democracy - 3 wolves and a lamb voting about what to have for lunch!
5 REPLIES
Shep41
Aspiring Pro
Posts: 177
Thanks: 54
Fixes: 1
Registered: ‎31-05-2017

Re: How Do I Change My Tariff?

I've always rung plusnet mobile to upgrade my tariff. I'm sure it's the only way to upgrade but don't quote me on that
Superuser
Superuser
Posts: 6,915
Thanks: 965
Fixes: 58
Registered: ‎30-07-2007

Re: How Do I Change My Tariff?

You can also do it via the online chat

MichaelWilliams
Pro
Posts: 304
Thanks: 54
Fixes: 15
Registered: ‎13-07-2017

Re: How Do I Change My Tariff?

Fix

I'm also happy to process a tariff change via Private Message here on the forum Smiley

 Michael Williams
 Plusnet Help Team
Mayfly
Pro
Posts: 1,207
Thanks: 131
Fixes: 1
Registered: ‎04-06-2009

Re: How Do I Change My Tariff?

I have two PN mobiles and the second one I can't remember what I get for my £5, neither can I find where to look to for it.

 

The mobile account just tells me my password and email details but not what package I'm on, at least that I can find.

 

 

Superuser
Superuser
Posts: 6,915
Thanks: 965
Fixes: 58
Registered: ‎30-07-2007

Re: How Do I Change My Tariff?

The 'Usage' tab shows how much you've got left out of your monthly allowance for calls , texts and data

e.g 900 min left of 1000

edit: and the monthy invoice shows the allowances in the Summary of Charges & Credit section