How Do I Change My Tariff?
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- Re: How Do I Change My Tariff?
08-01-2018 9:59 PM - edited 08-01-2018 10:01 PM
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I have 2 £5 PlusNet Sims (myself and my wife). There's a better £5 offer available at the moment (mates rates, 1.5GB/2000/unlimited) which I'd like to switch to. Can I do it online?
Fixed! Go to the fix.
Re: How Do I Change My Tariff?
09-01-2018 2:25 AM
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Re: How Do I Change My Tariff?
09-01-2018 8:29 AM
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You can also do it via the online chat
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
09-01-2018 10:54 AM
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I'm also happy to process a tariff change via Private Message here on the forum
Re: How Do I Change My Tariff?
09-01-2018 12:36 PM
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I have two PN mobiles and the second one I can't remember what I get for my £5, neither can I find where to look to for it.
The mobile account just tells me my password and email details but not what package I'm on, at least that I can find.
Re: How Do I Change My Tariff?
09-01-2018 12:48 PM - edited 09-01-2018 12:52 PM
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The 'Usage' tab shows how much you've got left out of your monthly allowance for calls , texts and data
e.g 900 min left of 1000
edit: and the monthy invoice shows the allowances in the Summary of Charges & Credit section
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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