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Help as my £25.00 reward card has not arrived

Posts: 1
Registered: ‎12-08-2020

Help as my £25.00 reward card has not arrived


I have recently joined PLUSNET mobile for the 2nd time and I could not fault PLUSNET the last time as I joined smoothly and got my reward card in a matter of days. This time however I still have not had my reward card and the time has lapsed for delivery.

If.someone could help with this query be greatly appreciated. Thank you
Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: Help as my £25.00 reward card has not arrived

Hi there,

If you've signed up on a reward card offer for a mobile account, you should receive it by post within 45 days of your service going live. If you haven't got it still then I'd recommend calling the reward card team on 0344 879 1069.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi