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Have been overcharged on 30 day contract

MD334
Newbie
Posts: 4
Registered: ‎05-08-2022

Have been overcharged on 30 day contract

I have a 30 day contract at £7 per month and it has been paid on time every month. Today my bank was charged £14. Why have I been double charged, I used no other services, and have paid correctly on time

2 REPLIES 2
Janet4
Newbie
Posts: 1
Registered: ‎17-10-2022

Re: Have been overcharged on 30 day contract

They may have charged you for two months £7 is a lot every month Labera is £4 a month

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Have been overcharged on 30 day contract

Hi there,

If you can drop me a private message with your mobile number and full name I'll be happy to take a look for you Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet