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Has my porting been accepted????

Portishead200
Grafter
Posts: 26
Thanks: 4
Registered: 26-08-2016

Has my porting been accepted????

Hi,
I too have got as far as replying YES after doing the mobile number pac code porting thing..... No confirmation back which is a shame as it was going so well..

Please can some one check for me or advise status. As we appear to be being left in limbo here... with two account then still running .
Many thanks .
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: Has my porting been accepted????

Hi Portishead200,

Thanks for getting in touch with us. 

I'm sorry to hear that you've not received a reply from the text to port service. If you could send me a Private Message with your details, I can certainly chase this up for you and see what stage we're at.

- Rebeka 

 Rebeka Preston
 Plusnet Help Team
Portishead200
Grafter
Posts: 26
Thanks: 4
Registered: 26-08-2016

Re: Has my porting been accepted????

Hi. How do I pm you?
Plusnet Help Team
Plusnet Help Team
Posts: 544
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: Has my porting been accepted????

If you click on my name, it will take you to my profile where there'll be a Private Message button along the right hand side.

- Rebeka 

 Rebeka Preston
 Plusnet Help Team
edrandall
Grafter
Posts: 45
Thanks: 7
Fixes: 1
Registered: 08-08-2007

Re: Has my porting been accepted????

Me too, similar experience, after the YES, nothing for about 24 hours...
Then a failure message.

I've been on to the helpline just now to re-try the port and been advised that there are technical delays with porting, the miniumum time is quoted as 48 hours now.  So mine should complete on the end of Friday.  Fingers crossed.