Getting extra mobile data allowance after becoming a broadband customer?

[#1]

Hi,

I was first a Plusnet mobile customer and recently moved my broadband to Plusnet too.

How do I get the extra mobile data allowance given to broadband customers? Have tried to call but no luck talking to someone.

Thanks,
Seb

[#2]

Anyone?

[#3]

Hi @Sebtomato,

Apologies for the delay in getting back to you. Please can you send me the following information over on a private message and then add another comment to this thread so that we can pick this back up and get this sorted for you:

- Your mobile number

- Your full name

- Your full address, including the postcode

[#4]

Moderators Note

This topic has been moved from Fibre to Mobile

[#5]

Thanks Emily. Private message sent to you.

[#6]

All replied to @Sebtomato, give us a nudge on the thread once you've popped across the info requested on PM. 

Thanks.