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Existing sim only customer - new data offers

FIXED
number9scores
Dabbler
Posts: 17
Registered: ‎09-08-2017

Existing sim only customer - new data offers

Hi. I want to know if the sim only deals offered are for existing customers too. The offer would mean an additional data allowance for me, increasing to 4gb/mth. I was going through the ordering process and also looking for info but couldn't find any. Chat isn't working either. Thanks.
2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,651
Thanks: 6,668
Fixes: 1,485
Registered: ‎11-01-2008

Re: Existing sim only customer - new data offers

Fix
Yeah they are available to existing customers, you’d need to ring up to be put on it though
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number9scores
Dabbler
Posts: 17
Registered: ‎09-08-2017

Re: Existing sim only customer - new data offers

Hi. There is currently no way of contacting plusnet, despite the call line messages saying "there are simple ways....".

Currently, I cannot...
1) correct my incorrect bill/current overcharging
2) cancel bt sports.
3) amend my sim only deal
4) complain.

Very frustrated and getting further out of pocket each day.