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Existing Plusnet Fibre Customer - Plusnet Mobile Sim Only Application

FIXED
mcairns2
Dabbler
Posts: 13
Thanks: 3
Fixes: 1
Registered: ‎19-02-2019

Existing Plusnet Fibre Customer - Plusnet Mobile Sim Only Application

Hi, I've been a Plusnet Fibre Extra customer since March and i'm very happy with the service. 

 

I've been looking at Plusnet Sim Only Mates Rates deals and they seem good value. However, I have noticed in the Customer Forum there are quite a few posts from people who failed a Credit Check when applying. However, in the 'Here's the legal bit' section it states : -

 

 

Credit and Fraud Checks
  • Plan availability subject to credit and fraud checks, unless you are an existing Plusnet broadband customer where a credit check will not be required.

 

 

My question is, is a Credit Check required for an existing Broadband Customer or not?

 

Many thanks, regards.

 

M.

1 REPLY 1
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Plusnet Alumni (retired) OskarPapa
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: Existing Plusnet Fibre Customer - Plusnet Mobile Sim Only Application

Fix

Thanks for your post @mcairns2.

 

We're thrilled to hear that you're considering taking out a mobile plan.

 

You're right, if you're an existing broadband customer there's no credit check.