Existing Plusnet Fibre Customer - Plusnet Mobile Sim Only Application

[#1]

Hi, I've been a Plusnet Fibre Extra customer since March and i'm very happy with the service. 

I've been looking at Plusnet Sim Only Mates Rates deals and they seem good value. However, I have noticed in the Customer Forum there are quite a few posts from people who failed a Credit Check when applying. However, in the 'Here's the legal bit' section it states : -

Credit and Fraud Checks

• Plan availability subject to credit and fraud checks, unless you are an existing Plusnet broadband customer where a credit check will not be required.

My question is, is a Credit Check required for an existing Broadband Customer or not?

Many thanks, regards.

M.

[#2 · Accepted solution]

Thanks for your post @mcairns2.

We're thrilled to hear that you're considering taking out a mobile plan.

You're right, if you're an existing broadband customer there's no credit check.