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Existing Life Mobile & Plusnet TV, Phone & BB Customer

FIXED
caravanj
Aspiring Pro
Posts: 218
Thanks: 37
Fixes: 2
Registered: 31-07-2014

Existing Life Mobile & Plusnet TV, Phone & BB Customer

I'm upgrading to the £10 per month 4GB unlimited calls & unlimited texts tarriff now that Plusnet are providing 4g.

 

The Life Mobile phone anwsering was brilliant with a wait time of a few seconds.

 

Oh dear, now it's Plusnet we're back to 20 minutes plus to get answered.

 

Maybe this is is what the 'Plus' ln Plusnet means.

 

On the plus side Our Plusnet services are so reliable that we only need to call when we want to upgrade.

 

 

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 548
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: Existing Life Mobile & Plusnet TV, Phone & BB Customer

Hi caravanj

I'm sorry to hear about this, we're very busy at the moment and working extremely hard to get everyone who has pre-registered signed up. If you need anything at all, give me a shout, I'll be more than happy to help!

- Rebeka Smiley

 

 Rebeka Preston
 Plusnet Help Team
caravanj
Aspiring Pro
Posts: 218
Thanks: 37
Fixes: 2
Registered: 31-07-2014

Re: Existing Life Mobile & Plusnet TV, Phone & BB Customer

Fix

I got my new SIM today & it was active within less than an hour from me phoning to get it activated.

Also the call waiting time was much reduced so well done Plusnet.

All-in-all I am very satisfied with Plusnet.