Existing Customer, extra 2GB?
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Existing Customer, extra 2GB?
28-04-2020 11:19 AM
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Hi, I've been a PN sim holder (and broadband customer) for a little while now, and looking at your rates to recommend you to a friend and found that existing broadband customers get an extra 2GB data per month.
Can you let me know how I can get this applied to me account please?
Can this apply to my wife's PN SIM also, registered to the same address?
Can you let me know why you don't automatically apply this to peoples accounts a surely its something thats easy to do?
I'm working from home so can't call jsut now and would have done this via live chat normally, but unavailable....
Bleakers
Re: Existing Customer, extra 2GB?
28-04-2020 11:48 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Existing Customer, extra 2GB?
28-04-2020 12:15 PM
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Thanks for that, but that's the page where I found out that I could get the Extra 2GB, but there's no easy way to do it.....No link, no nothing.....
Live chat on that page is only for someone who wants to get a new SIM, not existing customers....
Bleakers
Re: Existing Customer, extra 2GB?
28-04-2020 12:17 PM
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You'll need to wait for a staff response on here and they can update your account.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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