cancel
Showing results for 
Search instead for 
Did you mean: 

Evade Planers

Shinzoabe123
Dabbler
Posts: 13
Thanks: 1
Registered: 11-01-2018

Evade Planers

 

Plusney evade planers.

Moderator's note by Mike (Mav): All caps title/text edited as per Forum rules.

16 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 754
Thanks: 133
Fixes: 28
Registered: 25-11-2016

Re: Evade Planers

Hi Shinzoabe123!

If there's anything that we can help you with, feel free to drop us a message and we'll do our best to help.

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team
Shinzoabe123
Dabbler
Posts: 13
Thanks: 1
Registered: 11-01-2018

Re: Evade Planers

Hi Rebekka are you going be evade planer like managr and sidkik

Moderator's note by Mike (Mav): All caps title/text edited as per Forum rules.

Plusnet Help Team
Plusnet Help Team
Posts: 754
Thanks: 133
Fixes: 28
Registered: 25-11-2016

Re: Evade Planers

Hi Shinzoabe123,

Can you please specify your query, as I would really like to help you. 

- Rebeka 

 Rebeka Preston
 Plusnet Help Team
Shinzoabe123
Dabbler
Posts: 13
Thanks: 1
Registered: 11-01-2018

Re: Evade Planers

I went singapore and didnt get any phone.  Tried ask mangr and sidekiks for help but they are evade planers and no help.

 

Whole time there was [-Censored-]stream at singapore and plusney leave shinzo with no padels.

 

Came back singapore now and still [-Censored-]stream but this one with sharks becase couldnt fone mom at home for 70 year wedding celebrate to dad.

 

Plusney must pay for no help when shinzo needed most help.

 

Rebeca what are you going do to regaine plusney honor and make shinzo stay as loyal honor custom.

 

I give full trust you to help in qwest to make right what was wrong. 

 

Mom say: fish eat good food and swim free happy. If feed fish junk  it turn green and swim sad in sea before bad die.

 

Have honor and fix [-Censored-]stream.

Moderator's note by Mike (Mav): All caps title/text edited as per Forum rules.

 

Plusnet Help Team
Plusnet Help Team
Posts: 754
Thanks: 133
Fixes: 28
Registered: 25-11-2016

Re: Evade Planers

Hi Shinzoabe123,

We're really sorry you've been experiencing loss of service whilst abroad and we do work hard to provide a continuous high standard of service within the UK however, I'm afraid there's no guarantee of service availability overseas. When roaming abroad, we don't have full control of the signal strength, functionality with the masts and local network in that particular area.

We do advise that if you're struggling to connect to a network to try numerous troubleshooting steps. These are as follows:

> Re-booting your handset

  • Turn the handset off
  • Remove the SIM card
  • Leave it for a couple of minutes
  • Replace the SIM card
  • Turn the handset on
  • This will refresh the signal and attempt to re-establish a connection with the local network.

> Manually connecting to a network

We do advise that you may need to manually search for a local network and attempt to connect this way. All handsets vary dependent on their make and model however, a general search on an Android handset would be:

  • From the home screen, tap and drag the Notifications bar downwards.
  • Tap the Settings icon.
  • Scroll to and tap More networks.
  • Tap Mobile networks.
  • Tap Network operators. If prompted tap OK.
  • Tap the required network.

> Trying the SIM in another handset

If possible, try using a friend/family members handset that is unlocked to all networks to see if the SIM has any network connectivity in an entirely different device.

I can also take a look into your account to check if your International and Roaming access is switched on. To do so, can you please send me a Private Message with your account details. 

Many Thanks

- Rebeka 

 Rebeka Preston
 Plusnet Help Team
Shinzoabe123
Dabbler
Posts: 13
Thanks: 1
Registered: 11-01-2018

Re: Evade Planers

Thank you Rebekka for help. 

 

Next time i away in signapore in soon days i will try  tips. 

 

Plusney regaine honor with your help and shinzo happy with this.

 

Will rite down advise and take with to singapore and see if work.

 

Managr and sidekiks didnt say any advise like you have and they didnt care about shinzo problem.

Moderator's note by Mike (Mav): All caps title/text edited as per Forum rules.

Plusnet Help Team
Plusnet Help Team
Posts: 754
Thanks: 133
Fixes: 28
Registered: 25-11-2016

Re: Evade Planers

I'm really sorry to hear about that Shinzoabe123. I can assure you we work hard to help all of our customers in any way we can and I'll be sure to pass your feedback on to the relevant department.

If you ever need any further help, don't hesitate to get back in touch with us. 

Enjoy your day!

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team
Shinzoabe123
Dabbler
Posts: 13
Thanks: 1
Registered: 11-01-2018

Re: Evade Planers

I like to give Robekka praise  for make honor come back to plusney.

Moderator's note by Mike (Mav): All caps title/text edited as per Forum rules.

Shinzoabe123
Dabbler
Posts: 13
Thanks: 1
Registered: 11-01-2018

Re: Evade Planers

Can now put shinzo forom question in bin. Thank again

Moderator's note by Mike (Mav): All caps title/text edited as per Forum rules.

Community Veteran
Posts: 3,364
Thanks: 305
Fixes: 3
Registered: 05-04-2007

Re: Evade Planers

@Shinzoabe123,

If it is working now, I'd give @RebekaPreston's post a 'This has fixed my problem' flag so we all know.

EDIT: Just read it'll be a while before you can test it, so I'd wait until then.

Shinzoabe123
Dabbler
Posts: 13
Thanks: 1
Registered: 11-01-2018

Re: Evade Planers

Don't tell Shinzo how to run life thank you

Moderator's note by Dick (Strat) All caps post edited as per Forum rules

Community Veteran
Posts: 6,419
Thanks: 531
Fixes: 48
Registered: 30-07-2007

Re: Evade Planers

@RebekaPreston given the problems we've seen with roaming in some countries, have you confirmed that you have a roaming agreement with any of the networks in Singapore ?

Community Veteran
Posts: 3,364
Thanks: 305
Fixes: 3
Registered: 05-04-2007

Re: Evade Planers

Where exactly did I do that?

If I were to tell you how to run your life, I would have said to have turned your caps lock key off.

Ok this will be my last post on this thread.

Shinzoabe123
Dabbler
Posts: 13
Thanks: 1
Registered: 11-01-2018

Re: Evade Planers

Thanks Alex. You not welcome on Shinzo question topic.

 

I see game of you Alex.
Moderator's note by Mike (Mav): All caps title/text edited as per Forum rules.