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Enabling data bolt-on on 4G router

JWDowne
Newbie
Posts: 1
Registered: ‎23-12-2018

Enabling data bolt-on on 4G router

I bought a data bolt-on for the Sim in my 4G router via “Chat” yesterday. The bolt-on shows on my account but therouter hasn’t started using the data over 12 hours later?

1 REPLY 1
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 437
Fixes: 99
Registered: ‎22-01-2018

Re: Enabling data bolt-on on 4G router

Hello @JWDowne,

 

Thanks for getting in touch and welcome to the forms. Could you private message myself or @HarryB with the mobile number for the sim and your full name so that we can take a look into this for you.

 

 

 

 

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 Sammy M - Sheffield Team
 Plusnet Help Team