Enable access to VPN providers' websites
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Enable access to VPN providers' websites
09-03-2019 9:49 AM - edited 09-03-2019 9:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks in advance, Andy
Fixed! Go to the fix.
09-03-2019 7:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @ahmahmahm,
We'd be happy to take a look into this, please send us a private message across including the following information:
- Your full name
- Your full home address, including the postcode
- Your mobile account number
Re: Enable access to VPN providers' websites
11-03-2019 9:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
i have no probs in getting in to my vpn our web site on my mobile phone
Re: Enable access to VPN providers' websites
12-03-2019 4:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I installed Tunnel Bear last year and that’s works fine over the PlusNet network however I was away from home when I installed it but PN blocked the download for Tunnel Bear install file as a message came up saying something along the lines that the download site could be used to circumvent restricted web sites.
However like I said once downloaded and installed it the VPN works fine but it was just as well I had a Three network sim with me so I could download the initial Tunnel Bear file.
Re: Enable access to VPN providers' websites
13-03-2019 11:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm in discussion with Plusnet staff about why this issue affects my account. I will update when it's sorted.
Re: Enable access to VPN providers' websites
13-03-2019 3:31 PM - edited 13-03-2019 3:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Plusnet by default comes with adult sites blocked
Is it that your actual account still has that standard restriction on it?
PM to staff here could check that and remove it if that is so
Does make sense to include bypass sites in the standard restriction ...
Please keep us posted.
Brexit Promised cake .... But just delivers a stream of Cack
... and expects us all to just swallow it
Brexit - Built from Bovine Manure by Bots
Re: Enable access to VPN providers' websites
14-03-2019 4:23 PM - edited 14-03-2019 4:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The helpful Plusnet staff member @TheMightyAJ had to turn on, and then turn off, the content block on my account, before I was able to access the VPN provider's website. All sorted.
Re: Enable access to VPN providers' websites
14-03-2019 4:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Great to hear its sorted @ahmahmahm
Please let us know if there is anything else we can help you with.
Thank you.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Enable access to VPN providers' websites