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Does Plusnet support the ESim?

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Hooked
Posts: 5
Registered: ‎13-09-2018

Does Plusnet support the ESim?

The new Apple iPhones have dual simm support but one simm needs to be an eSim.

I know EE support eSim and Plusnet run on the EE network.

 

Do Plusnet Mobile support use of an eSim?

 

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Hooked
Posts: 5
Registered: ‎13-09-2018

Re: Does Plusnet support the ESim?

I think the answer is no. Plusnet can not support an eSIM.

Customer support did not even know what an eSIM was.

 

An eSIM (embedded SIM) is used in some Apple products such as the cellular iPad Pro and for the 2nd line on the new iPhone XS.

At the moment only EE directly and Vodaphone can handle an eSIM.

 

Plusnet Help Team
Plusnet Help Team
Posts: 14,788
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Registered: ‎21-04-2017

Re: Does Plusnet support the ESim?

Fix

Sorry for the delayed response.

Unfortunately we don't support eSIMs at this time and don't have any plans to share with regards when or if we will.

Apologies for any disappointment this may cause.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
tatster
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Posts: 4
Registered: ‎09-10-2009

Re: Does Plusnet support the ESim?

Hi,

 

Is there any further update to eSim support ?

As EE have support for it, that suggests it's just a Plusnet backend process rather than an underlying mobile network factor ?

Plusnet Help Team
Plusnet Help Team
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Registered: ‎11-01-2018

Re: Does Plusnet support the ESim?

 

Hi @tatster,

 

I'm afraid this still isn't something that we offer and there are no plans that I'm aware of to offer this in the short term.

 

If things change, we'll communicate this via our normal marketing channels.

 

Best wishes

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
japitts
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Registered: ‎17-07-2018

Re: Does Plusnet support the ESim?


@tatster wrote:

Hi,

 

Is there any further update to eSim support ?

As EE have support for it, that suggests it's just a Plusnet backend process rather than an underlying mobile network factor ?


Just because EE supports any particular service doesn't mean PlusNet do.

EE have their services, PlusNet have theirs. If you want to use any particular service that EE offer, you are best off taking service from EE.

enlliserve
Newbie
Posts: 2
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Registered: ‎02-02-2019

Re: Does Plusnet support the ESim?

No MNVO on EE offers ESims