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Do Plusnet port numbers?

Andrew1
Hooked
Posts: 5
Registered: 15-11-2017

Do Plusnet port numbers?

I have now waited over 7 days for my number to be ported! When asked why, Plusnet said they didn't know. Do you believe that? Absolute farce. I've even been back to my previous supplier to check and they say my PAC code has been used and the number is no longer with them! What a fiasco.

 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 98
Thanks: 10
Fixes: 5
Registered: 27-09-2017

Re: Do Plusnet port numbers?

Hi @Andrew1! Thank you for reaching out to us.

 

I'm really sorry to hear that your number port is taking a while.

We would expect it to be fully completed within 1-2 working days.

 

It sounds to me like this may already be with our Operations Team, as you have spoken to us already.

They will be trying their very best to get this completed as soon as possible!

 

If there are any questions you have, please send me a private message so I can access your account and look into it!

 

Thank you

-Oli

 Oli Gaffney
 Plusnet Help Team