Do I need to activate "Roam like at Home"

[#1]

Hi

My family and I each have PlusNet accounts, some for only a year (i.e. since Brexit).  The Roam like at Home page (https://www.plus.net/help/mobile/roam-like-at-home/) says "Roam Like at Home is available to all Plusnet mobile customers who live in the UK.".  But, just because it is "available" to me, does that mean it is enabled on my SIM only plans?

(This post https://community.plus.net/t5/Mobile/Do-I-need-activate-Free-Roaming-to-Europe/m-p/1906644#M23962 asked the same question but didn't provide a way for me to check if my accounts have this enabled)

Thanks

Gavin

[#2 · Accepted solution]

Hi @getheridge 

By default, all accounts should have it active but I've sent you a PM so we can double check 

[#3]

@MatthewWheeler confirmed via PM that my number is activated.

[#4]

Hi @MatthewWheeler,

Would you mind checking my account too please as I couldn't see anything confirming on the app. I read it was only for accounts setup after a certain date it was auto enabled so and I know I've had a Plusnet account for a while so thought best to check.

Thanks,
Debs