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Disappointing Service

Hooked
Posts: 5
Registered: ‎02-12-2020

Disappointing Service

I have been with Plusnet for a few years with no complaints with my landline.  Recently decided to move our 2 mobiles over.   I think its been a big big mistake.

2 or 3 apps on my mobile worked fine when we were on 3 but are reluctant or fail to connect since the move to Plusnet (EE are supposed to be the biggest and best!)

This morning the internet was off (as can happen from time to time) so switched the PC to tethering from the mobile as I normally would do only to find a very slow speed.  Previously at that time of the day I would have speeds matching or better than the landline when the mobile phones were on 3.

 

1 REPLY 1
Hooked
Posts: 5
Registered: ‎02-12-2020

Re: Disappointing Service

Think my problem resolved by RichardB in another post.   Plusnet Mobile does not allow VOI whereas my previous provider (3) does so it looks like we will be going back to3