Direct debit seems to have been cancelled
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Direct debit seems to have been cancelled
22-05-2020 11:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello,
My direct debit seems to have been cancelled. I am liquid, did not initiate the cancellation and not sure why the money would be taken now when previous payments were made on the 6th.
I would like to set up direct debit again.
Fixed! Go to the fix.
Re: Direct debit seems to have been cancelled
22-05-2020 2:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Direct debit seems to have been cancelled
22-05-2020 3:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
22-05-2020 3:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello @pnacc,
I'm sorry you've had some trouble with you mobile direct debit, please call 500 from your mobile 0800 079 1133 from any other phone and our teams can get this set up for you/discuss the next steps to reinstating a direct debit instruction.
Thanks.
Re: Direct debit seems to have been cancelled
22-05-2020 10:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This happened to my son and his girfriend,the payments go out of my bank and should have been no issue,was told by PlusNet this morning it was a system fault at their end and would be sorted,I called back this evening to see if things had been sorted out and reinstated my DD instructions, which I had wanted to do when I 1st called but was told it wouldn't be necessary!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Direct debit seems to have been cancelled