cancel
Showing results for 
Search instead for 
Did you mean: 

Direct debit date

pkw
Rising Star
Posts: 156
Thanks: 22
Fixes: 1
Registered: ‎14-04-2017

Direct debit date

I'd like to change my DD date to 1st of the month. It's not available due to "processing times" but I thought I'd ask here as sometimes there are ways around these things😊. Thanks.

 

5 REPLIES 5
Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,861
Thanks: 204
Fixes: 79
Registered: ‎06-08-2018

Re: Direct debit date

Hey @pkw

Thanks for reaching out to us here. 

I'm sorry you've had some trouble with changing your payment date online, if this issue isn't already sorted out please can you drop me a PM with the following so I can locate the account: 

 

- Your full name and confirmation you are the account holder

- Your full address with postcode

- Your Plusnet mobile number 

 

Thanks. 

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


pkw
Rising Star
Posts: 156
Thanks: 22
Fixes: 1
Registered: ‎14-04-2017

Re: Direct debit date

Hi @Mads , I sent you a PM (yesterday).

pkw
Rising Star
Posts: 156
Thanks: 22
Fixes: 1
Registered: ‎14-04-2017

Re: Direct debit date

@Mads , I've replied to your PM.

pkw
Rising Star
Posts: 156
Thanks: 22
Fixes: 1
Registered: ‎14-04-2017

Re: Direct debit date

@Mads , can you check your inbox please.

Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,861
Thanks: 204
Fixes: 79
Registered: ‎06-08-2018

Re: Direct debit date

Apologies for the delayed response @pkw

I've now replied. 

 

Thanks. 

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team