Delay in porting number

[#1]

I joined Plusnet 14 days ago, since then the number has not been ported and no date can be given when this will be achieved. I have had to chase Plusnet as their committed reply dates passed without any update or response from Plusnet. I Would just like a date someone will look at this issue and confirm if it can be fixed or not.

[#2 · Accepted solution]

Thanks for your post @Guy66 

I'm sorry for the long delay with porting your number.

Can you drop me a PM with the following information so I can chase this up?

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

[#3]

Thanks Gandalf