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Delay in porting number

FIXED
Guy66
Newbie
Posts: 2
Thanks: 1
Registered: ‎18-05-2021

Delay in porting number

I joined Plusnet 14 days ago, since then the number has not been ported and no date can be given when this will be achieved. I have had to chase Plusnet as their committed reply dates passed without any update or response from Plusnet. I Would just like a date someone will look at this issue and confirm if it can be fixed or not.

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Delay in porting number

Fix

Thanks for your post @Guy66 

I'm sorry for the long delay with porting your number.

Can you drop me a PM with the following information so I can chase this up?

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Guy66
Newbie
Posts: 2
Thanks: 1
Registered: ‎18-05-2021

Re: Delay in porting number

Thanks Gandalf