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Delay in porting number

FIXED
Guy66
Newbie
Posts: 2
Thanks: 1
Registered: 4 weeks ago

Delay in porting number

I joined Plusnet 14 days ago, since then the number has not been ported and no date can be given when this will be achieved. I have had to chase Plusnet as their committed reply dates passed without any update or response from Plusnet. I Would just like a date someone will look at this issue and confirm if it can be fixed or not.

2 REPLIES 2
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 19,220
Thanks: 6,468
Fixes: 1,069
Registered: ‎21-04-2017

Re: Delay in porting number

Fix

Thanks for your post @Guy66 

I'm sorry for the long delay with porting your number.

Can you drop me a PM with the following information so I can chase this up?

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Guy66
Newbie
Posts: 2
Thanks: 1
Registered: 4 weeks ago

Re: Delay in porting number

Thanks Gandalf