Default voicemail
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Default voicemail
11-03-2019 5:52 PM
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Re: Default voicemail
11-03-2019 6:02 PM
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Hello @Hoddy101
You can reset your voicemail greeting message back to default by inputting the code **004*+447870020555*11*30# OR **004*07870020555*11*30# depending on your handset, into your dial screen.
Best wishes.
Re: Default voicemail
11-03-2019 6:36 PM
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Ive tried both of those but I get the message connection problem or invalid MMI
Re: Default voicemail
11-03-2019 6:47 PM
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Hello @Hoddy101 I am sorry to hear that has not resolved the issue for you.
Can you please private message, the following details, so we can have a look into this for you:-
- Your full name
- Your full address including postcode
- Your mobile number
Once you've sent the PM, can you respond on this thread advising you have done so.
Many thanks.
Re: Default voicemail
11-03-2019 6:51 PM
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Re: Default voicemail
11-03-2019 7:55 PM
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Re: Default voicemail
04-04-2019 8:31 AM
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Hi.
Please could you help me with the same issue? I have tried the fixes suggested but these have not worked. At the moment callers are greeted with a period of silence followed by "afterwards you can edit your message by pressing the # key"
I just want a default voicemail greeting, I don't want to record a personalised message.
Thanks.
Re: Default voicemail
04-04-2019 11:17 AM
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Hi @mab182
I can look into this for you.
Can you please PM me the below:
- Your full name
- Your full address including postcode
- Your mobile number
Once you've sent the PM give me a shout on here so I can pick it up accordingly.
Kind Regards,
MoR
Re: Default voicemail
04-04-2019 12:00 PM
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Thanks - I've sent you a PM
Re: Default voicemail
04-04-2019 12:05 PM
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Re: Default voicemail
04-04-2019 12:16 PM
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Thansk again @mab182
I've sent over an email to get this done for you. It can take up to 5 working days to get a reply from our Ops team, but normally it's quicker than that.
Will update you when i get a reply.
Kind Regards,
MoR
Re: Default voicemail
04-04-2019 12:46 PM
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Perfect. Thanks for your help.
Re: Default voicemail
15-04-2019 6:15 PM
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Re: Default voicemail
15-04-2019 6:39 PM
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Hello @mab182
We have received confirmation today from our Mobile Operations Team. They have confirmed that they have now reset the voicemail to default. Can you please switch off your mobile device, remove the SIM card for a few short minutes and pop it back in.
Hopefully, this may resolve the issue.
Best wishes.
Re: Default voicemail
15-04-2019 7:44 PM
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