Data issue

[#1]

Hello,

I recently replaced my phone (Samsung S8 galaxy) with the same model and I can no longer use my data even though the handset is able to make calls and send text messages and work over wifi. I have looked at the forum for other options but am struggling to find a solution. I have been through all of the related phone settings but can't find anything that would be preventing the data from working? Hs anyone experienced this before?

Thanks, Luke 

[#2 · Accepted solution]

Hi
Is the APN set up?
Settings required for PN:
https://www.apnsettings.org/uk/plusnet-uk/
And a how to set it up:
https://apn-settings.com/how-to-setup-the-apn-data-settings-on-the-samsung-galaxy-s8/

[#3]

RichardB that solution went down like a fine wine! Phone is now working perfectly!
Thank you for your help!

Luke

[#4]

Thats good to hear 🙂