Data allowance in bill incorrect.

[#1]

While checking I've noticed that my bill claims I'm on a 1.5GB contract but then claims my allowance is just 1GB. Should I be concerned if I get near the 1GB limit or is it just a mistake in your billing report due to being a special offer. Thanks.Kathryn.

[#2]

Hi there, thanks for getting in touch.

So we can look into this further, can you please private message:

-Mobile number in question,
-Full name and account name if different from yours,
-Full address including postcode.

Regards

[#3]

Thanks. Pm sent.

Kind regards.

Kathryn.

[#4]

Thanks Kathryn, I've picked this up and sent you a PM. Just drop us a message on here once you've sent me a reply with the requested details.

[#5]

I have just pm you. Thanks.

[#6 · Accepted solution]

Thank you I've now replied with some further info, please do just get back to us if you have any further queries.