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Credit on account

Posts: 2
Registered: ‎18-11-2020

Credit on account



I recently ported out and got an email today saying my final bill had been generated. It said:


"As your account is in credit by £4.60, we won't be taking a payment this month, and this credit will be applied to your bill."


No good being on account, as I'm gone. Any way to get it refunded by cheque or BACS?