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Credit on account

Newbie
Posts: 2
Registered: ‎18-11-2020

Credit on account

Hi,

 

I recently ported out and got an email today saying my final bill had been generated. It said:

 

"As your account is in credit by £4.60, we won't be taking a payment this month, and this credit will be applied to your bill."

 

No good being on account, as I'm gone. Any way to get it refunded by cheque or BACS?

 

Thanks.