Credit balance after leaving plusnet mobile

[#1]

Hi there, 

I have £8.13 credit on my final mobile bill with Plusnet. How do I go about getting that amount refunded please?

[#2 · Accepted solution]

Thanks for getting in touch @hoobieyoo 

So we can investigate further can you PM me the following?

• Your mobile number or account number
• Your full address and postcode
• Your full name and if you're the account holder?
• Your date of birth
• The last 2 digits of your sort code and the last 2 digits of your account number used to pay the bill each month