Under data protection law, it is the responsibility of a lender to ensure all available information is up to date, although complaints to the Information Commissioner go unresolved for many months (I know, I have had an ongoing complaint for 8 months with only 1 response!). If PN have sold your account on to a 3rd party, they no longer own your financial information and your account should be marked as closed with the appropriate codings for amount of months payments missing, or if the account was in default. They should not be updating your file every month unless you have an agreement with them, that should now be the recovery company, if they have a CRA licence. PN should also provide details to you of any person the debt was sold onto and i'm surprised the recovery agents haven't made contact. While trying to get it sorted, a notice of correction is probably only going to help you as it allows you to put a reason on your file that future creditors will have to read and acknowledge before they can make any future lending decisions about you. You should contact the data protection person at PN and find out why this is happening and, if the debt was sold on months ago, they should be amending the file to the time when the account was sold on.
My Wife holds a CRA licence for Barclays, so I do (think) I know a little about it.
