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Credit Balance after leaving Plusnet in July

FIXED
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Moira1957
Newbie
Posts: 1
Registered: ‎05-11-2019

Credit Balance after leaving Plusnet in July

Keep on getting emails every month that I am £1.19 in credit. I left Plusnet in July, assumed credit would automatically be paid. How can I receive this refund?

 

Thanks.

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,068
Thanks: 188
Fixes: 37
Registered: ‎22-01-2018

Re: Credit Balance after leaving Plusnet in July

Fix

Hello @Moira1957,

 

I am sorry this hasn't already been refunded and I would be happy to get this sorted for you.

 

Please can you private message me the following;

 

  • Your full name
  • Mobile number in question.
  • Full address including postcode
  • Can you confirm you are the account holder?
If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team