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Content lock

FIXED
net76543578
Newbie
Posts: 1
Registered: ‎15-03-2017

Re: Content lock

Hi, trying to PM - but says insufficient priveliges? Thanks
mj23
Newbie
Posts: 2
Registered: ‎22-03-2017

Re: Content lock

Yes, agreed with all the above post.... very very annoying as I already called customer service a number of times but in vain as they advised it is done but still now actually working. So now based on the info, i have to post this message to enable a PM. *sigh*

mj23
Newbie
Posts: 2
Registered: ‎22-03-2017

Re: Content lock

please unlock the adult lock on my phone. thanks

jaread83
Hero
Posts: 3,406
Thanks: 1,393
Fixes: 78
Registered: ‎22-02-2016

Re: Content lock

@mj23 and @net76543578 - you should be able to send a PM over to the Mobile team now. They should be able to sort this out for you after sending your account details over to them.

Frontend Web Developer | www.plus.net

If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.

garethmanning
Newbie
Posts: 1
Registered: ‎16-04-2017

Re: Content lock

Can i have the content lock removed as well please? I will DM.

Thanks.

edenloofe
Newbie
Posts: 1
Registered: ‎13-05-2017

Re: Content lock

Just posting so I can PM

-Thanks
Ganon
Newbie
Posts: 1
Registered: ‎15-05-2017

Re: Content lock

Hi new customer. Trying to get content lock removed
paulm94
Newbie
Posts: 2
Registered: ‎16-05-2017

Re: Content lock

Hi can you remove content lock please on my account
paulm94
Newbie
Posts: 2
Registered: ‎16-05-2017

Re: Content lock

Hi can you remove adult content lock for me as well thanks
matth81
Newbie
Posts: 1
Registered: ‎01-07-2017

Re: Content lock

Me too please
Dempster
Newbie
Posts: 1
Registered: ‎20-07-2017

Re: Content lock

Strange that PlusNet enable Content Lock by default, when (typically) you must be over 18 and provide a credit card to commence a mobile telephone contract. How did this get resolved in the end? I too find the Content Lock to be a pain in the butt!

Regards,

Alan.
MichaelWilliams
Pro
Posts: 304
Thanks: 54
Fixes: 15
Registered: ‎13-07-2017

Re: Content lock

Hi all! 

 

Please feel free to send me a Private Message if you'd like the content lock removed.

 

You can, of course, always get in touch using the Live Chat feature on our website, or by sending us a message on Facebook or Twitter too.

 Michael Williams
 Plusnet Help Team
lukebaxter
Newbie
Posts: 1
Registered: ‎31-07-2017

Re: Content lock

How can I do this? There's


@anonymous wrote:

Hi @Skoosh

We can add or remove the Adult Content Lock from our system and it usually takes 2 hours to take effect. If you would like me to get this sorted for you, please send me a private message and I'll do the rest! Smiley -Ashleigh



no option to PM for me in the forum...

MichaelWilliams
Pro
Posts: 304
Thanks: 54
Fixes: 15
Registered: ‎13-07-2017

Re: Content lock

Hi lukebaxter,

 

You should be able to drop me a PM now that you've made your first public post. 

 

If you could include your full name and address as they appear on your account in your PM, that would speed the process along, too Smiley

 Michael Williams
 Plusnet Help Team
danieljoseph40
Newbie
Posts: 2
Registered: ‎09-08-2017

Re: Content lock

Hi, just replying to PM